Protecting Your Personal Information with Trust and Transparency

Coulman Real Estate Group is committed to protecting the privacy and security of our clients and website visitors. This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you interact with us, whether through our website, during real estate transactions, or by any other means. By using our services or accessing our website, you consent to the practices described in this policy.

Information We Collect

We collect a variety of information to provide you with the best possible real estate services. The types of information we may collect include:

Personal Identification Information: Name, address, telephone number, email address, driver’s license number, or other identification information.

Property Information: Details about the real estate you own, rent, or are interested in, including addresses, transaction history, and property preferences.

Financial Information: Information related to your finances if necessary for a transaction, such as mortgage pre-approval letters, proof of funds, or credit scores (only when required and with your consent). Account numbers and private information is blacked out and transferred using the most strict security systems in the industry.

Internet and Website Activity: When you visit our website, we may automatically collect information about your device, browsing actions, and usage patterns using cookies and similar technologies. This may include IP address, browser type, operating system, referring URLs, and interaction with our website.

Communications: Records of correspondence with us, including emails, text messages, and call logs.

Other Information: Any other personal information you provide to us directly or through third parties as part of the real estate process.

How We Use Your Information

We use your information for the following purposes:

To facilitate real estate transactions, respond to your inquiries, and provide personalized service.
To verify your identity or the identities of other parties involved in a transaction.
To match buyers with suitable properties and sellers with potential buyers.
To fulfill our legal and regulatory obligations under Wisconsin and federal law.
To communicate with you regarding transaction updates, new listings, newsletters, and marketing materials (where permitted by law).
To improve our website, services, and customer experience.
To detect and prevent fraud or other unauthorized or illegal activities.

Information Sharing and Disclosure

We respect your privacy and do not sell your information. However, we may share your information in the following circumstances:

With third-party service providers (such as photographers, stagers, inspectors, or title companies) as needed to facilitate real estate transactions.

With legal, regulatory, or government authorities when required to comply with the law or respond to legal processes.

With affiliated entities or partners, such as mortgage brokers, only with your authorization.

As part of a business transfer, merger, or acquisition, where client information may be transferred along with business assets. With your explicit consent for other specific purposes.

Your Choices and Rights

You have certain choices and rights regarding your personal information:

Access and Correction: You may request access to your personal information and request corrections to any inaccuracies.

Opt-Out of Marketing: You can opt out of receiving marketing emails or communications at any time by following the instructions in those messages or contacting us directly.

Limit Information Sharing: You may request limitations on how we share or use your information, subject to legal and contractual obligations.

Request Deletion: You may request that we delete your personal information, subject to certain exceptions under the law (for example, records retention requirements).

Cookies: You can control the use of cookies through your browser settings.

How We Protect Your Information

We use reasonable technical, administrative, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

Secure storage of client files and electronic records.

Password protection and restricted access to sensitive information.

Encryption of data where appropriate.

Regular staff training on privacy and security protocols.

Despite our efforts, no security system is impenetrable. We encourage you to protect your own data by using strong passwords and safeguarding your devices.

Third-Party Websites

Our website may contain links to third-party websites not operated by Coulman Real Estate Group. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children. If we discover that information from a child under 13 has been collected, we will promptly delete it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or as required by law. The updated policy will be posted on our website with the effective date.

Contact Us

If you have any questions about this Privacy Policy, your information, or our privacy practices, please contact:

Coulman Real Estate Group

Lake Geneva, Wisconsin

Phone: 262-325-7636

Email: coulmanproperties@gmail.com

We are committed to your privacy and will respond to your inquiries as promptly as possible.

Effective Date

This policy is effective as of January 1, 2025.